Submit a request
We’re dedicated to making your experience with FolioBridge as smooth and efficient as possible. Please let us know if there is anything we can do to support you or make the platform even more helpful for your school. You can contact us at support@foliobridge.io
frequently asked Support questions
- Complimentary training sessions during onboarding
- On-demand training videos
- Responsive customer success professional.
- Dedicated support during school hours
- Regular check-ins to ensure everything's working smoothly
We're educators ourselves, we understand school schedules and respond accordingly.
Yes. FolioBridge uses enterprise-grade security with encrypted data storage, secure authentication, and regular security audits. We're FERPA-compliant and take data privacy seriously.
Your school's data is completely isolated in a secure, multi-tenant architecture—meaning your information is separated from other schools and cannot be accessed by anyone outside your organization. Only authorized users at your school can view your data.
We also maintain:
- End-to-end encryption for data in transit and at rest
- Regular third-party security audits
- Automated backups and disaster recovery
- Role-based access controls
- SOC 2 compliance (if you have this, add it)
Your school's information stays private, protected, and under your control.
Absolutely. We offer a demo and can set up a pilot program for your school to test FolioBridge with a small group before rolling it out schoolwide. Contact us to schedule a demo.
We're confident it will, but if it's not the right fit, we don't lock you into long-term contracts. Most schools see immediate value, but we understand every school is different. Our onboarding process includes checkpoints to ensure FolioBridge is solving your actual problems before full implementation. This is to make sure you are getting the value you signed up for.